A: If you need to cancel or update your shipping address, please cancel the order within 1 hour of placing the order. We’ll do our best to accommodate, but changes are not guaranteed after the 1-hour window.

A:

• After placing your order, you’ll receive a confirmation email.

• Until shipped, the order status will show as "Unfulfilled."

• Once shipped, a second email will provide your tracking information.

• If you created an account, you can check the status of your order at any time by logging into your account.

A: We accept returns only for:

• Incorrect items

• Defective products

You must contact us within 30 days of delivery. We will need the following information:

• Your order number

• Clear photos of the issue and shipping container

Note: Shipping fees from the original purchase are non-refundable.

A: If your item arrives damaged:

1. Fill out the contact form with your order number

2. Include photos of the packaging and the damaged item We’ll determine whether it was due to shipping or a production issue:

• If shipping-related: We’ll file a claim and replace your item at no cost

• If production-related: We’ll send a replacement free of charge

A: Unfortunately, we do not accept returns for buyer’s remorse or sizing issues at this time.

A: Yes — we only accept returns for incorrect or defective items.

A: If we determine the item is incorrect or defective, we will cover return shipping. Our team will provide you with the necessary return instructions.

We do not offer exchanges at this time.