Refund policy

Returns 

We accept returns only for:

  • Incorrect items
  • Defective products

You must contact us within 30 days of delivery with:

  • Your order number
  • Clear photos of the issue and shipping package

Damaged Product?

If your item arrives damaged:

  1. Complete a contact form with your order number
  2. Include photos of the packaging and the damaged item

We’ll determine whether it was due to shipping or a production issue:

  • If shipping-related: We’ll file a claim and replace your item at no cost.
  • If production-related: We’ll send a replacement free of charge. 

Can I Return an Item If I Change My Mind or Ordered the Wrong Size?

Unfortunately, we do not accept returns for buyer’s remorse or sizing issues at this time. 

Are There Any Non-Returnable Items?

Yes — we only accept returns for incorrect or defective items. We also do not accept returns on bulk orders (20+ items).

Who Covers Return Shipping?

If we determine the item is incorrect or defective, we will cover return shipping. Our team will provide you with the necessary return instructions. 

Do You Offer Exchanges?

We do not offer exchanges at this time. 

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or bank, it may take some time before your refund is officially posted. 
If you still have not received your refund, please contact us.

Sale items (if applicable)
Only regular priced items may be refunded, sale items are all final sale and cannot be refunded.